At Illusion Marketing Agency, we are committed to protecting the privacy and security of the personal information of our clients, website visitors, and users of our services. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information. By using our website or engaging with our services, you consent to the practices described in this policy.

Information Collection

1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and company information, when you interact with us, register for our services, or visit our website. This information is collected voluntarily, and you have the right to decline providing it. However, it may limit your access to certain features or services.

1.2 Website Usage Information: We may automatically collect certain information about your visit to our website, including your IP address, browser type, device information, and referring website. This information helps us improve our website and customize your experience.

Use of Information

2.1 Service Delivery: We use your personal information to provide and improve our services, respond to your inquiries, and fulfil your requests.

2.2 Marketing Communications: With your consent, we may send you promotional emails or newsletters about our services, industry updates, or relevant information. You can opt out of these communications at any time by following the instructions provided in the email.

2.3 Website Improvement: We analyse website usage information to monitor and enhance our website’s performance, usability, and content.

Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services. These providers have access to your personal information solely for the purpose of performing their tasks on our behalf and are obligated to maintain its confidentiality.

3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

3.3 Legal Compliance: We may disclose your personal information if required to comply with applicable laws, regulations, or legal proceedings.

Data Security

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed as 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete it. To exercise these rights or make inquiries about your personal information, please contact us using the information provided below.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated version will be posted on our website, and your continued use of our services after the changes have been made will signify your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

illusion Marketing Agency

Last updated: 29 June 2023